Loyalty

You earn 1 point for every $10 spent on eligible Fix Factory parts and services. Points are automatically added to your account after your order is completed.

Points can be applied toward future fix discounts during checkout or booking, and can be managed in your account portal.

Points are intended to be used for future service and may be subject to expiry or promotional terms. We recommend using them as soon as you need a fix!

You’ll receive your $25 account credit once your referred friend completes a qualifying repair or purchase. Once their order closes, your account is automatically credited with $25 fix factory referral credit, per qualified referral.

Yes — there’s no limit. The more people you refer, the more you earn.

Referral coupons and credits may be subject to minimum spend or service requirements depending on the promotion at the time.

No — rewards and credits have no cash value and are intended for use toward Fix Factory services only.

• Earn rate: 1 point per $10 spent
• Points can be saved and applied toward future repairs
• Referral rewards apply after qualifying purchase completion
• Credits and coupons may be subject to minimum spend
• Rewards are non-transferable and have no cash value
• Fix Factory reserves the right to modify or cancel the program at any time