Need to Speak with a Tech?
In supported service areas, diagnostics are performed on-site at your service address* in one of our fully equipped mobile-fix vehicles, with a certified fTech™ reaching out ahead for a quick pre-diagnostics check – typically by phone, text, or email. Diagnostics are free*when you move forward with the recommended fix.
If the singular issue is obvious (e.g. swollen battery, broken display/screen, or broken back glass etc), we recommend getting a QuickFix™ instant quote + online booking or using our FixIQ™ tool – to Find the Right Fix. Fast.™
In the case of multiple issues and broken parts on your device, or if your request is complex, please reach out to a human for a personalized quote.
*If the fix is declined after diagnostics are completed, a diagnostic service fee may apply (typically $25–$80, depending on the device and issue). In areas where on-demand, on-site mobile fix isn’t currently available, our team will connect with you remotely – by phone, video chat, text, or email – to diagnose the issue and guide you through the best next steps.