Get Fixed. Right. Onsite.
Terms of Service
We offer this and other specified websites, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.
Privacy Policy
Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Data Protection & Confidentiality Policy
Our Company Data Protection & Confidentiality Policy refers to our commitment to treat information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.
Authorized Partner Network Policy
This section explains how repairs performed through the Fix Factory Partner Network are handled. Partner locations operate as independent businesses but follow Fix Factory service standards and may provide warranty-supported repairs on our behalf. These terms form part of the Fix Factory Canada Terms of Service.
Mail-in Repair Agreement
This section outlines the terms that apply when you send a device to Fix Factory for repair by mail. It includes information about shipping, diagnostics, repair authorization, and device condition. These terms form part of the Fix Factory Canada Terms of Service.
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