Pixel 9 Pro Display
Extended Repair Program
Google has launched an extended repair program for a limited number of Pixel 9 Pro and Pixel 9 Pro XL devices affected by specific display issues.
Eligible devices may qualify for a display replacement through Google’s program for up to three years from the original retail purchase date.
A limited number of devices may experience specific display issues.
Google has determined that a limited number of Pixel 9 Pro and Pixel 9 Pro XL devices may experience display-related issues affecting normal device functionality.
Up to three years from the original retail purchase date.
Google’s extended repair program provides additional support coverage for eligible affected devices beyond the standard warranty period.
Vertical Display Line
A vertical line appearing on the display and running from one end of the screen to the other may qualify.
Display Flickering
Certain display-flickering symptoms affecting eligible Pixel 9 Pro devices may also qualify under the program.
Experiencing a different issue? Your device may still have coverage under Google’s standard warranty even if it does not qualify for this specific program. Review Google’s warranty and repair options →
What Google looks for when determining eligibility.
Qualification is not based on the phone model alone. The device must meet the applicable program requirements and pass inspection.
Covered Issue
The device must exhibit a qualifying vertical display line or applicable display flickering covered by the program.
Coverage Period
Extended coverage lasts for three years from the device’s original retail purchase date.
Device Condition
Other damage, including a cracked display or cover glass, may need to be addressed before the device can qualify for the extended repair.
Verification
The device must be inspected and verified through Google or an authorized service provider to determine final eligibility.
A cracked screen, damaged cover glass, liquid damage, or other physical damage may prevent the device from qualifying for a free display replacement under the extended program.
If your device qualifies, what happens next?
Google provides several ways to begin the repair process. Preparing your device beforehand can help make service smoother.
Check Your Repair Options
Beginning December 8, 2025, eligible repairs can be handled through Google walk-in locations, authorized service partners, or available online repair options.
Back Up Your Data
Google advises customers to back up important information before submitting a device for service.
Enable Repair Mode
Google recommends placing the Pixel in Repair mode, available through the device’s System settings, before service.
Repair Warranty
Repairs completed through the extended program include a 90-day warranty on the replaced parts.
What about the Pixel 9 Pro Fold?
Google has also introduced an extended warranty program for certain Pixel 9 Pro Fold functionality issues. Eligible devices may qualify for a replacement through Google’s program.
Check your eligibility directly with Google.
Google determines eligibility for the extended repair program. Use Google’s repair portal to review the available options for your device.
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