Brand-New, Refreshed or Pre-Owned? Know What You’re Getting.
A new device isn’t your only option. Compare the cost, condition, testing and warranty considerations before deciding what works best for you.
From smartphones to laptops, each buying option has its advantages. Here’s what to look for—and how Fix Factory approaches refreshed devices.
Three ways to buy. Different things to consider.
The right choice depends on your budget, how you use your device and how much assurance you want after purchase.
“Refreshed,” “refurbished” and “certified pre-owned” can describe different processes depending on the seller. Check the specific device listing, condition grade and warranty terms before purchasing.
What to expect from refreshed devices.
Understand the quality checks, practical benefits and trade-offs before you buy.
Quality Assurance
Refreshed devices are inspected and tested, with components such as batteries, screens or buttons replaced when necessary. Fix Factory uses a minimum 60-point inspection and grading process.
Warranty
Coverage varies by seller. Fix Factory advertises a 90-day warranty for eligible refreshed devices purchased from us; review its terms and exclusions before ordering.
Cost Savings
Choosing a refreshed device can provide the features you need at a lower cost than buying new. Browse our available refreshed inventory.
Reduced Environmental Impact
Keeping electronics in use longer can help reduce unnecessary disposal and demand for replacement devices. Read about our responsible refurbishment and recycling approach.
Cosmetic Condition
Some devices have scratches, scuffs or other signs of previous use. Check the individual listing and our condition grading scale to understand what to expect.
Limited Availability
Inventory depends on the models and quantities available for refurbishment. Specific colours, capacities or older devices may be harder to find.
Older, Still Useful Technology
A refreshed device may be one or more generations behind the newest release, but it can still meet everyday needs. Check software support and compatibility with the apps you use.
A few checks make a big difference.
Whether you buy new, refreshed or second-hand, make sure you understand the product—not just the price.
Your next device could be refreshed.
Compare available models, review the condition grade and choose a device that fits your needs and budget. Already have a device worth keeping? A professional fix may be another practical option.
Review the published coverage terms for eligible devices purchased from Fix Factory.
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