New, Refreshed or Pre-Owned – What You Can Expect?

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iPhone-and-Android-Refreshed-Devices-Fix-Factory-Canada

When it comes to purchasing electronic devices, including smartphones, laptops, or other gadgets, consumers often have the option to choose between buying a brand-new product, a refreshed or certified pre-owned one, or a used item. Each of these options comes with its own set of advantages and drawbacks. In this article, we will explore what you can expect from refreshed or pre-owned electronic devices, as well as the benefits and considerations associated with each choice.

Brand-New Devices:

Pros:

Latest technology and features

Full manufacturer’s warranty

No wear and tear

Typically longer lifespan

Cons:

Higher cost

Depreciates quickly in value

Refreshed (Refurbished) or Certified Pre-Owned Devices:

Pros:

Lower cost compared to new devices

Rigorous testing and refurbishment processes

Often come with warranties

Environmentally friendly (reduces electronic waste)

Cons:

May have minor cosmetic imperfections

Slightly older technology

Limited availability for specific models

What You Can Expect from Refreshed or Pre-Owned Devices:

Quality Assurance

Refreshed or certified pre-owned devices typically undergo thorough inspection and refurbishment processes. This includes checking and, if necessary, replacing components like batteries, screens, and buttons. Devices are usually tested to ensure they meet the manufacturer’s specifications. In fact, Fix Factory ensures a minimum 60 point inspection and grading.

Warranty

Many certified pre-owned devices come with warranties that provide peace of mind. These warranties can vary in duration and coverage, so it’s essential to understand the terms before purchasing. Fix Factory offers an all inclusive 90 day warranty for certified refreshed devices purchased from us.

Cost Savings

One of the most significant advantages of choosing refreshed or pre-owned devices is the cost savings. You can often get a high-quality product for a fraction of the price of a new one. We have many available for purchase.

Reduced Environmental Impact

Opting for a pre-owned device is environmentally responsible as it reduces electronic waste. It extends the useful life of existing products, reducing the demand for new manufacturing and the associated environmental costs. Learn more about how Fix Factory is reducing it’s impact on the environment!

Possible Cosmetic Imperfections

While the internal components are usually refurbished to a high standard, refreshed or pre-owned devices may have minor cosmetic blemishes or signs of wear, such as scratches or dents. These cosmetic imperfections are often purely aesthetic and do not affect the device’s functionality. Check our grading scale to learn more about how we grade!

Limited Availability

Depending on the specific model and brand, the availability of refreshed or pre-owned devices may be limited. This is especially true for older or less popular models. Sometimes this increase the value of your device, and sometimes it just makes it more difficult and expensive to find.

Slightly Older Technology

Refreshed or pre-owned devices may be a generation or two behind the latest models in terms of technology and features. However, for many users, the performance of slightly older devices is more than sufficient in most cases.


Whether to choose to buy brand-new, refreshed, pre-owned or opting to repair your device depends on your budget, your specific needs and your preferences. Brand-new devices offer the latest technology and come with full warranties but are more expensive. Refreshed or certified pre-owned devices provide a cost-effective alternative with warranties and environmental benefits, although they may have minor cosmetic imperfections and slightly older technology. When considering a refreshed or pre-owned device, it’s essential to buy from reputable sources or manufacturers to ensure the quality and reliability of your purchase.

Regardless of your choice, research the seller or refurbishing company, thoroughly inspect the device, and ask about warranty and return policies to make an informed decision. Fix Factory offers a full 90 Day Unconditional Warranty + Guarantee for Refreshed Devices purchased with Us!

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