While it's free to book a tech (no booking fee), should pre-fix diagnostics be completed and the quote/fix rejected, there is a minimum $25 service fee applicable up-to a maximum of $80, depending on the work involved for pre-fix diagnostics, tech skill level and various other factors when invoicing declined diagnostics work.
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Currently, we have on-Demand Technicians available in:
- Calgary + Area
- Okotoks + Area
- Airdrie + Area
- Red Deer + Area
- Banff/Canmore + Area
- Edmonton + Area (Weekly Service)
- Medicine Hat + Area (Weekly Service)
Toronto & Vancouver are on the roadmap, but remember, our shops are only accessible by our technicians - we come to You!
Don't live in a service area? We also accept mail-in repairs (with free return mailing) Canada-wide. We do not accept walk-ins, and encourage the public to book diagnostics, and their repair, via ecommerce, calling, email, text and chat.
While we do not accept public walk-ins, we do have an on-demand repair model in which you book online or contact us and we create your online account and schedule your repair order, most times that same day or even hour (applicable service areas)! Online account management and professional, efficient technicians. Book your repair today!
No, not at all - in fact, we come to You in most cases!
Basic diagnostics are performed either on site or through a call or video call with a technician prior to repair.
We are The Original Mobile Repair Technicians. Fix Factory Techs (fTechs) come to you (where available), typically at home, the office or even a coffee shop or parking lot (completed in our equipped vehicle). We'll conduct basic repairs such as screens, batteries and ports, back glass covers and cameras, on-site, and in an anti-static environment in their vehicle. We are on-demand, kind, efficient, and in most cases, fixed within 30mins of tech arrival! Learn more about us and our service areas here!
We only bring devices back to our shops that are ipads/tablets, or require board-level repairs, via free pickup and delivery.
Still have questions? Chat with us! *Select Hubs
Usually within 30-60 mins from technician arrival, in most cases. Don't worry - you'll be up and running in no time, but the sooner you book, the better! We complete our repairs in our equipped vehicles (if you are in service area) or there is the option for mail-in as well outside of our on-demand service areas. Learn more about us and our service areas here!
We are Canada's Leading Mobile Repair Service Provider, "The Original Mobile Repair Technicians". We have certified repair technicians (fTechs), supply parts (B2B), complete repairs, engage with B2B warranty providers and offer advise and assistance when your device needs a fix.
Choose Fix Factory Canada for your repair, if you value:
~Price, Quality and Peace of Mind
~Professional, Kind Service at Your Convenience
~Simple Sales Processes Designed for Ease and Clarity
Learn More About Fix Factory Here!
No, not at all - in fact, we come to You in most cases!
Basic diagnostics are performed either on site or through a call or video call with a technician prior to repair.
We are The Original Mobile Repair Technicians. Fix Factory Techs (fTechs) come to you (where available), typically at home, the office or even a coffee shop or parking lot (completed in our equipped vehicle). We'll conduct basic repairs such as screens, batteries and ports, back glass covers and cameras, on-site, and in an anti-static environment in their vehicle. We are on-demand, kind, efficient, and in most cases, fixed within 30mins of tech arrival! Learn more about us and our service areas here!
We only bring devices back to our shops that are ipads/tablets, or require board-level repairs, via free pickup and delivery.
Still have questions? Chat with us! *Select Hubs
Generally, we use Genuine (OEM), Original Quality or Certified Premium Aftermarket Quality.
You may choose from any of the listed qualities when ordering your part for repair. Remember, when you're buying our parts, we include the repair for Free! Parts only requests are on a case by case basis, and you must own a business within the industry.
While all our quality level screens come with a lifetime warranty/guarantee (unless otherwise stated), we always suggest selecting Genuine (OEM) /Original Quality when booking your fix.
For parts only requests - please contact us
Andreas (verified owner) –
This was the second time I’ve used Fix Factory. I’ve been very impressed with the tech’s depth of knowledge. He has also been very honest with me, not simply replacing parts, but offering free solutions to try first, even when the agreement was to replace parts. I’m very impressed and highly recommend these guys!