Learn how to identify your iPhone model by its model number, and other details
Find Your iPhone Model. Fast.
You usually don’t need to scroll through a giant list of every iPhone ever made. Start with your device settings, then use Apple’s continuously updated model guide only if you need the exact hardware model number.
Check the Model Name first.
On most working iPhones, go to Settings → General → About and look for Model Name. In many cases, that’s all you need to select the correct Fix Factory service.
Use the method that works for your device.
Whether your iPhone is working normally, has a damaged display, or won’t power on, there’s usually a quick way to identify it.
Use Settings
Go to Settings → General → About and look for Model Name.
Find the Model Number
In Settings → General → About, locate Model Number. Tap it if needed to reveal the hardware model number beginning with “A”.
See our model-number guide →Use Apple’s Live Guide
If you can’t access Settings, use any model information available from the device, packaging, purchase records, or account information, then compare it with Apple’s current identification guide.
Identify it with Apple →You usually only need the model name.
Once you know which iPhone you have, go directly to the relevant Fix Factory service. If you’re still unsure, tell us what the device looks like and what problem you’re having — we can help narrow it down before the fix.
No more manually adding every new iPhone.
Instead of duplicating Apple’s complete model catalogue, this page focuses on identification steps that stay useful over time and links to Apple’s maintained model list whenever exact hardware details are needed.
Now let’s get it fixed.
Search available iPhone fixes, ask FixIQ™, or start with diagnostics if you’re still unsure.
Apple model names, numbers and hardware details are maintained by Apple. External Apple support content may change over time.